Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kelly Kleinhans

Kelly Kleinhans

January 6, 2026

5  out of  5
rating by Kelly Kleinhans
"Working with Tabatha and the entire team at Sean Overlock has been easy and transparent. Highly recommend using this office!"
We responded:
"Thank you for your great review of our local Arizona State Farm agency Kelly, I let Tabatha know and it made her feel really good too! We are here for your 24/7 as your local State Farm agency for your Auto, Home and Life Insurance needs and everything in between and we appreciate your business! -Sean, Tabatha & agency Team"
Profile photo of Bryson Largo

Bryson Largo

December 25, 2025

5  out of  5
rating by Bryson Largo
"Tabatha Oliva and her team worked with me to get the right policies in place so I can drive with ease of mind. No fuss, no jargon, just simple policies and a care that will guide you thru getting insurance that matters to you and your wallet."
We responded:
"Thank you for your great 5 Star Review of our local Phoenix Arizona State Farm agency Bryson, I let Tabatha know as well and it made her feel really good as she loves providing great first-class service to all of our customers! We are here for you for ALL of your Auto, Home and Life Insurance needs 24/7 and we appreciate your business! -Sean & agency Team"
Profile photo of Joshua Cherry

Joshua Cherry

December 24, 2025

5  out of  5
rating by Joshua Cherry
"Great experience working with Tabatha. Professional, responsive, and genuinely helpful—they took the time to explain my options clearly and made the whole process easy and stress-free. Highly recommend."
We responded:
"Thank you for your awesome review of Tabatha and our local Phoenix Arizona State Farm agency Joshua, we pride ourselves on providing all of our customers with the very best personal local service and great insurance protection. We are here for you 24/7 as your local State Farm agency! Sean & agency Team"
Profile photo of Lynn

Lynn

December 22, 2025

5  out of  5
rating by Lynn
"Tabatha was extremely professional and knowledgeable. She explained everything clearly and I felt comfortable asking questions. Excellent service and a great overall experience."
We responded:
"Thank you for your AWESOME 5 STAR REVIEW of Tabatha and our local Arizona State Farm agency Lynn, we are at your service for ALL of your insurance needs, and we appreciate your business! -Sean & agency Team"
Profile photo of Bailey Fett

Bailey Fett

December 22, 2025

5  out of  5
rating by Bailey Fett
"Tabatha was great to work with. Very knowledgeable, answered all my questions with ease. Super sweet and caring, listened to all my needs and concerns. So glad I switched to state farm and was able to work with her!"
We responded:
"Thank you for your great review of Tabatha and our local Desert Ridge Arizona State Farm agency Bailey, I let her know and it made her feel really good too as she loves providing personal customer service to all of our customers! We're here for you for all of your Arizona Insurance needs 24/7 and we appreciate your business! -Sean & agency Team"
Profile photo of Dani S

Dani S

December 19, 2025

5  out of  5
rating by Dani S
"Sean and Tabatha have been nothing but great to us, we switched from Progressive because our rates went skyrocketing high after a minor parking lot fender bender, and we got even better deals by bundling both our vehicles and our renter's insurance. We'll never work with anyone else! And if we could give 10+ stars, we definitely would!!! Thanks you guy's, so much!!!!"
We responded:
"Thank you for your awesome review of our local Desert Ridge Phoenix Arizona State Farm agency and Tabatha Dani, Tabatha is so great and loves providing all of our customers with friendly personal customer service to brighten their day and make sure they have the very best Auto, Home and Life Insurance in place to protect themselves and their families with! We are here for your for all of your Arizona Insurance needs 24/7! -Sean & agency Team"
Profile photo of Errin Cherry

Errin Cherry

December 19, 2025

5  out of  5
rating by Errin Cherry
"Tabatha was great! Very patient with my questions and had helpful information."
We responded:
"Thank you for your fantastic 5 Star Review of Tabatha and our local Desert Ridge North Phoenix Arizona State Farm agency Erin, I let Tabatha know and it made her feel really good too! She and all of our agency Team love helping our customers with their Arizona Insurance needs to make sure you get the very best coverage for the right price! We are here for you! -Sean & agency Team"
Profile photo of Jennifer Pacheco

Jennifer Pacheco

December 19, 2025

5  out of  5
rating by Jennifer Pacheco
"I spoke with Tabatha and she was very knowledgeable and beyond helpful! Sean and his team are awesome!"
We responded:
"Thank you for your awesome 5 Star Review of your personal experience of Tabatha and our local Phoenix Arizona State Farm agency Jennifer, I let Tabatha know and it made her feel really good too! She loves helping our customers with their Arizona Insurance needs and providing them with great personal customer service with a smile! We are here for you for all of your Arizona Insurance needs 24/7 to make sure you have the very best policies, protection and great low price! -Sean & agency Team"
Profile photo of James Oliva

James Oliva

December 19, 2025

5  out of  5
rating by James Oliva
"Absolutely love this team. Sean is awesome. When I phoned in I spoke with Tabatha. She is in a league of her own as far as customer service goes. Really knowledgeable groups of people. Would recommend to anyone."
We responded:
"Thank you for your awesome 5 Star Review of our State Farm agency Team and Tabatha James, we appreciate your business and are always here for you for all of your Arizona Insurance needs as YOUR local State Farm agency! I let Tabatha know and she wanted me to send you a big THANK YOU as well, she loves working with you to make sure you have the very best State Farm Policies, Protection and a great low price to boot! Thank you for your trust in us as YOUR local State Farm agency Team! -Sean & agency Team"
Profile photo of Amanda Simpkins

Amanda Simpkins

December 18, 2025

5  out of  5
rating by Amanda Simpkins
"I moved from out of state several years ago and the transition from my out of state insurance agent to Sean Overlock was seamless. No disruption in coverage and absolutely no anxiety about making the change. Sean's office is always available to talk whenever I might have a question. And when talking through coverage with Sean, I feel like I'm being treated honestly and fairly. He and his team are very pleasant to work with. Very happy with my experience."
We responded:
"Thank you for your great 5 Star Review of our local Phoenix Arizona State Farm agency Amanda, it is a pleasure to be at your personal local service as YOUR local State Farm agency Team! We are here for you for all of your Arizona Insurance needs and we appreciate your business! -Sean & agency Team"
Profile photo of Rob Ryan

Rob Ryan

December 12, 2025

5  out of  5
rating by Rob Ryan
"Really appreciate the quick and professional assistance I received from Jessica Karganilla - she followed up with answers to my several questions and had me signed up with no issues. a really good experience. Thank you."
We responded:
"Thank you Rob for your awesome review our local Arizona State Farm agency and Jessica, I let her know and it made her smile as she loves providing our customers with the very best personal customer service for all of their Arizona insurance needs! We are here for you as your local Arizona State Farm agency Team! -Sean & agency Team"
Profile photo of A J

A J

December 10, 2025

5  out of  5
rating by A J
"After many loyal years with my previous auto insurance company I decided to shop around to see if I could get a better rate. After calling State Farm Sean Overlock’s office I spoke with a sweet gal by the name of Tabatha. She understood what I was looking for when it came to my auto policy and after providing my information she gave me the news of saving not 2 dollars or even 18 dollars a month but a WHOPPING 60 BUCKS A MONTH. I was shocked to say the least. I couldn’t help but buy the policy if I’m saving that kind of serious cash. And the kicker is I got higher limits on my policy too. All in all I ditched my previous insurance who kept raising the rates over the years after my dedicated service to them. With saving all this money and getting older in age and with kids I decided to look into a life insurance policy. Sean took the time to familiarize me with what type of policy would work best for my situation. After giving a few days to process the info I was given about life insurance I went ahead and bought a policy as well. Sean and Tabatha were very thorough in explaining everything to me and I feel great about purchasing the policies from State Farm. Sean definitely made a friend when I talked to him and his amazing team!!"
We responded:
"Thank you for your great review AJ, we are here for your 24/7 as your personal local Desert Ridge North Phoenix Arizona State Farm agency and we appreciate your business! Thank you for being part of our State Farm agency customer family! -Sean & agency Team"
Profile photo of Tammy Whitten

Tammy Whitten

December 10, 2025

5  out of  5
rating by Tammy Whitten
"Tabatha Oliva, Sean Overlock and the team of professionals work great to get you what you need, at an affordable price. I will recommend them to everyone I know. Thank you for showing that there is still custom service in this crazy world."
We responded:
"Thank you for your great 5 Star Review of your Arizona State Farm agency Tammy, we are always here as YOUR local State Farm agency Team to make sure you have the very best State Farm Policies, insurance protection and great low prices! -Sean & agency Team"
Profile photo of Melinda Alvarez

Melinda Alvarez

November 18, 2025

5  out of  5
rating by Melinda Alvarez
"Sean and his team have been great to my husband and I when it comes to all our insurance needs. We have peace of mind knowing our family is covered by life insurance and all our vehicles and house is covered. We appreciate you and your team for caring and keeping in touch!! Thanks so much."
We responded:
"Thank you so much for your great 5 Star Review of our local State Farm agency Team and me Melinda, we appreciate the opportunity to be at your service for all of your Arizona Insurance needs. We are here for you as your State Farm agency! -Sean & agency Team"
Profile photo of Sharice R

Sharice R

November 9, 2025

5  out of  5
rating by Sharice R
"The Customer Service from this office is AMAZING! They actually answer the phone AND they call back with details."
We responded:
"Thank you for your AWESOME REVIEW of our local State Farm agency Sharice, we are HERE FOR YOU 24/7 for all of your Arizona Insurance needs! -Sean & agency Team"
Profile photo of Bassim Rassas

Bassim Rassas

October 29, 2025

5  out of  5
rating by Bassim Rassas
"After 5 plus years with our insurance carrier, and after researching the insurance market ,we decided to go with State Farm. Sean Overlock’s Agency proved to be a great choice. It’s very competitive & reasonable. Valery Carls & Jessica Karnagilla were amazing at the phoenix office . Both were very professional , knowledgeable & friendly. Their quick response to our questions & concerns helped us to bundle our insurance needs with them . 👍👍👍"
We responded:
"Thank you so much for your awesome 5 Star Review of Valery, Jessica and our local State Farm agency Bassim! We are always here to provide you and your family with the very best personal local service for your Auto, Home and Life Insurance needs as your local Phoenix Arizona State Farm agency and we appreciate your business! -Sean & agency Team"
Profile photo of Tyler Linsacum

Tyler Linsacum

September 12, 2025

5  out of  5
rating by Tyler Linsacum
"Always great customer service. I’ve been working with Sean for 15+ years and if I ever have a problem you can actually get ahold of him which is rare these days. Highly recommend. Thanks for your hard work over the years."
We responded:
"Thank you Tyler for your great review, your insurance business and your trust in my local State Farm agency Team and me for your AZ Insurance needs over the years, it's been and continues to be a pleasure to work with you! -Sean & agency Team"
Profile photo of Herb Spreitzer

Herb Spreitzer

August 23, 2025

5  out of  5
rating by Herb Spreitzer
"It was easy and a pleasure to deal with Jessica Karganilla at Statefarm. I ended up with better coverage and a quote that was advantageous. Would highly recommend her and Statefarm insurance."
We responded:
"Thank you so much for your great review of Jessica Karganilla and our local State Farm agency Herb! We appreciate the opportunity to be at your service for your Arizona insurance needs and are here for you 24/7! -Sean & agency Team"
Profile photo of Milt Walker

Milt Walker

August 8, 2025

5  out of  5
rating by Milt Walker
"We have been Snowbird Customers of Sean Overlock & State Farm Insurance for 20 years. We have always experienced great service from Sean and his Team while also have comfort in State Farm. Milt& Wendy Walker"
We responded:
"Thank you for your great 5 Star Review of our local State Farm Desert Ridge State Farm agency Milton, I let my Team know and it made them feel really good too! We appreciate the opportunity to be at your service for your Arizona Insurance needs and to always provide your with the very best customer service 24/7! -Sean & agency Team"
Profile photo of Rupesh Patil

Rupesh Patil

June 20, 2025

5  out of  5
rating by Rupesh Patil
"Valery was so helpful and given best combo quotes for rental and auto insurance. She and her team always reply promptly on whatever doubts I had. Hoping for same service in case need to claim anything."
We responded:
"Thank you for your great review of Valery and our State Farm agency Rupesh, I let her know and it made her feel really good too! We are here for you for all of your Insurance needs as your local Arizona State Farm agency and we appreciate your business! -Sean & agency Team"
Profile photo of Saheel Shah

Saheel Shah

May 12, 2025

5  out of  5
rating by Saheel Shah
"Working with State farm Sean Overlock agency was a smooth friction less experience. Jessica Karganilla was super helpful and made sure she was there to support and answer all queries I had. 5 stars to customer service."
We responded:
"Thank you so much Saheel for your great review of our local State Farm agency and Jessica Karganilla, I let her know and it made her feel really good! We are here for you for all of your Arizona Insurance needs as your local State Farm agency! -Sean & agency Team"
Profile photo of EJ G

EJ G

April 25, 2025

5  out of  5
rating by EJ G
"This was almost a not-so-great review after the ball was dropped and the agent was not responding. Thankfully Jessica saved the entire relationship with us. She was responsive, fixed what the first agent failed at, was so informative, kind, and helpful to the end. If you’re calling this agency, ask for Jessica Shieh!"
We responded:
"Thank you for your genuine review EJ, I let Jessica Shieh know and it made her feel really good that she saved the day and your relationship with us! This was an important learning experience for my agency Team and gave us the opportunity to review together how important it is that we are providing 5 Star customer service to our customers on every experience and that we are following up closely and responding promptly each and every time. We are always looking to improve individually and as an agency Team and this gave us an opportunity to do exactly that! Thank you again. We are at your local service for all of your Arizona Insurance needs as your State Farm agency and we appreciate your business! -Sean & agency Team"
Profile photo of Jerry Matherly

Jerry Matherly

April 25, 2025

5  out of  5
rating by Jerry Matherly
"Switching insurance companies is usually right up there with moving or waiting at the DMV—dreadful and tedious. But Sean at State Farm transformed what’s typically a painful chore into an easy and pleasant experience! From our very first conversation, Sean stood out with his genuine friendliness, exceptional patience, and impressive depth of knowledge. Sean effortlessly guided me through the switch, addressing every question and concern I had—no matter how trivial—with genuine care and a clear, easy-to-understand explanation. He’s a master at cutting through the insurance jargon and presenting options transparently, making it surprisingly simple to choose coverage that suited my specific needs and budget. What truly sets Sean apart is his incredible dedication to customer service. He consistently follows up, checks in proactively, and genuinely seems to care about making sure I’m happy and comfortable with my coverage. This level of personal attention is rare and greatly appreciated. If you're hesitant or dreading the insurance process, do yourself a huge favor and give Sean a call. His professionalism, warmth, and commitment are unmatched, making him not just an insurance agent but a trusted advisor. I couldn't recommend Sean at State Farm highly enough!"
We responded:
"Thank you for your awesome 5 Star Review of our local State Farm agency Jerry, and taking the time to let people know your personal experience with us and what sets us apart from the local insurance competition. We are humbled and greatly appreciative of your kind words! Thank you for your business and the opportunity to be at your local service as your Arizona State Farm agency, we are here for you 24/7 for all of your Arizona Insurance needs! -Sean & agency Team"
Profile photo of Nicole DeGrenier

Nicole DeGrenier

March 28, 2025

5  out of  5
rating by Nicole DeGrenier
"Valery always provides the best customer service and is friendly and helpful. Have been with the Sean Overlock agency for many years and have always been happy with how they treat their customers!"
We responded:
"Thank you so much for your great review of Valery and our local State Farm agency Nicole, I let Valery know and it made her feel really good too! Thank you and Chad for your many years of insurance business and your trust in us, we are here at your service for your insurance needs as your local Arizona State Farm agency! -Sean, Valery & agency Team"
Profile photo of Michelle Coe

Michelle Coe

March 24, 2025

5  out of  5
rating by Michelle Coe
"I can't say enough about this State Farm office! I have many insurance companies and agencies over the years. Once I switched to Sean Overlock and his Team I have never had a reason to look. The Customer Service from this office is AMAZING! They actually answer the phone AND they call back with details. If you are looking for a Team, I highly recommend Sean Overlocks Phoenix Team! Michelle Coe Phoenix/Scottsdale AZ"
We responded:
"Thank you so much for your awesome review of our State Farm agency Michelle, I let everyone here know and it made them all as well as me feel so good! We are always here for you for all of your Arizona insurance needs and we appreciate the opportunity to be your local Arizona State Farm agency! Thank you so much again! -Sean & agency Team"